Shipping policy

At JadeBeauty, we do our best to get your order to you as quickly and smoothly as possible.

Processing Time
Orders are usually processed within 1–3 business days. Once your order is confirmed, we start preparing it right away.

Shipping Time
Delivery typically takes between 5–12 business days, depending on your location. Please note that shipping times may vary slightly during busy seasons or due to unexpected delays.

Tracking Your Order
As soon as your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.

Shipping Costs
We offer free shipping on most orders. Any shipping fees (if applicable) will be clearly shown at checkout, no surprises.

Delays
While we always aim for fast delivery, delays can sometimes happen due to customs, weather, or carrier issues. We appreciate your patience in these situations.

Wrong Address
Please double-check your shipping address before placing your order. We’re not responsible for orders shipped to incorrect addresses provided at checkout.